Terms and Conditions

1. About Us

GreaseAway is a product brand operated by Actem Environmental Limited, a company registered in England and Wales.

Actem Environmental Limited provides the manufacture, supply, installation, and servicing of GreaseAway grease management systems for commercial kitchens and food production facilities.

Contact details:

Email: sales@greaseaway.co.uk

Phone: 01926 956065

2. Website Use

The content on this website is provided for general information about GreaseAway grease management systems and related services.

By accessing this website you agree to use it only for lawful purposes and in accordance with these terms.

You must not:

misuse the website

attempt to gain unauthorised access to the site

reproduce or distribute content without permission

3. Products

GreaseAway systems are designed for commercial grease management applications including restaurants, pubs, hotels and food production facilities.

Product specifications, descriptions and images provided on the website are for guidance only and may be updated or modified without notice as part of ongoing product development.

4. Orders and Quotations

All orders for GreaseAway products or services are subject to acceptance by Actem Environmental Limited.

Quotations are typically valid for 30 days unless otherwise stated.

Acceptance of a quotation confirms agreement to these Terms and Conditions.

5. Pricing and Payment

Prices for GreaseAway products and services will be provided as part of a formal quotation.

Payment terms will be stated within the quotation or invoice and may include:

deposit payments

staged payments

payment on completion

Failure to make payment within the agreed terms may result in suspension of services or recovery action.

6. Delivery

Where products are supplied without installation, delivery times are estimates and may vary depending on manufacturing schedules and logistics.

Actem Environmental Limited will make reasonable efforts to meet agreed delivery times but cannot accept liability for delays outside its control.

7. Installation Services

Where installation services are provided, site conditions must allow safe access and installation of the GreaseAway system.

Customers are responsible for ensuring that:

the installation area is accessible

relevant utilities are available

appropriate permissions have been obtained where required

Additional costs may apply if installation conditions differ significantly from those described during the quotation stage.

8. Servicing and Maintenance

GreaseAway systems should be serviced regularly to maintain optimal performance and compliance with local regulations.

Maintenance services may be provided by Actem Environmental Limited or authorised service partners.

Failure to maintain systems in accordance with recommended servicing intervals may affect performance.

9. Warranty

GreaseAway products are manufactured to high engineering standards.

Warranty terms may vary depending on the product and installation circumstances and will be specified in the quotation or product documentation.

The warranty does not cover:

misuse

improper installation by third parties

lack of maintenance

normal wear and tear

10. Limitation of Liability

Actem Environmental Limited shall not be liable for any indirect or consequential loss arising from the use of GreaseAway products or services.

Total liability in relation to any contract shall not exceed the value of the goods or services supplied.

Nothing in these terms excludes liability for death or personal injury caused by negligence or any other liability that cannot legally be excluded.

11. Intellectual Property

All intellectual property rights relating to GreaseAway systems, branding, website content and materials remain the property of Actem Environmental Limited.

No part of this website may be copied, reproduced or distributed without written permission.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.